• Terms & Conditions

    📜 Terms & Conditions
    Last Updated: 29/12/2025

    Welcome to Nasseem Aloud , your destination for body and skincare products in Kuwait. By using our website and purchasing our products, you agree to the following terms and conditions:

    1- Products

    • We offer a variety of body and skincare products, including creams, oils, moisturizers, and specialized skincare items.

    • All images and descriptions on the website are for display purposes only; colors or details may vary slightly from reality.

    2- Orders & Payment

    • All information provided during the order process must be accurate and complete.

    • We accept the payment methods available and specified during checkout.

    • We reserve the right to reject or cancel orders in special cases, such as stock shortages or incorrect information.

    3- Delivery

    • Delivery is available within Kuwait only.

    • Delivery time is determined based on your address and selected shipping method. We make every effort to deliver on time.

    4- Intellectual Property

    • All website content, including images, logos, texts, and designs, are the property of Nasseem Aloud  and may not be used without prior written permission.

    5- Amendments

    • We reserve the right to modify these terms and conditions at any time. Updates will be posted on this page.

    🔒 Privacy Policy
    Your privacy is important to us at Nasseem Aloud, and we are committed to protecting your personal information:

    1- Information We Collect

    • We collect information you provide while using the website, such as your name, phone number, and delivery address.

    • Technical information such as IP address and device type may also be collected.

    2- How We Use Information
    We use your information to:

    • Process your orders

    • Improve our services

    • Send updates about orders or promotional offers (with your consent)

    3- Information Protection

    • We use appropriate security measures to protect your information.

    • We do not share your data with third parties except for operational necessities, such as delivery or payment processing.

    4- Cookies

    • The website uses cookies to enhance your browsing experience.

    5- User Rights

    • You have the right to access, modify, or request deletion of your personal data at any time via the website.

    🔄 Return & Exchange Policy
    At Nasseem Aloud, we value our customers’ satisfaction, so you have the right to return or exchange a product within 14 days of receiving it in the following cases:

    • The product arrives damaged or broken.

    • The product received does not match your order.

    Products must be unused and in their original packaging. You must contact us within the specified period and provide a clear photo of the product along with your order number.